k499 Terms & Conditions — Complete Guide

General Introduction

These terms and conditions ("Terms") apply to the k499 platform and all its associated services. By visiting the k499 website or creating an account, you automatically agree to these Terms. If you do not agree with any term, please refrain from using the platform.

Eligibility Requirements

To use the k499 platform, you must meet the following requirements:

• You must be at least 21 years old — for 21+ only.
• You must be legally capable of entering into a contract.
• Your personal information must be accurate and complete.
• You will not use the platform for any fraudulent purpose.
• You are using the platform in compliance with applicable local laws.

Deposit Terms

• Deposits must be made from a payment method registered in your own name.
• Deposits from third-party accounts are not accepted and will be returned.
• k499 reserves the right to suspend transactions in case of suspicious activity.
• For bank transfers, Dutch Bangla Bank, BRAC Bank, Islami Bank, or other scheduled banks may be used.

Withdrawal Terms

• Withdrawals can only be made via the same method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• Bonus funds cannot be withdrawn until the wagering requirements related to the bonus have been met.
• k499 reserves the right to review unusual or suspicious withdrawal requests.

Welcome Bonus Terms

A 100% bonus is available on the first deposit at k499, up to a maximum of ৳8,000. For example: a deposit of ৳1,000 earns a ৳1,000 bonus — total balance ৳2,000. Or a deposit of ৳18,000 earns a maximum bonus of ৳8,000 — total balance ৳26,000. The bonus will never exceed ৳8,000.

Wagering Requirements

The wagering requirement for the welcome bonus is 15 times the bonus amount — not on the combined deposit and bonus total, but on the bonus amount only. Example: ৳1,000 bonus × 15 = ৳15,000 must be wagered before bonus winnings can be withdrawn.

General Bonus Restrictions

• Each player may claim each offer only once.
• Using multiple accounts to take advantage of bonuses is strictly prohibited.
• k499 reserves the right to modify or cancel any promotion.
• Accounts may be closed in cases of bonus abuse.
• Winnings earned through bonuses can only be withdrawn after wagering has been completed.

Fair Play & Anti-Fraud Policy

• k499 follows SSL encryption and fair play policies as a safe and fair platform.
• Playing games using bots, automated software, or any other unfair method is prohibited.
• Bonus abuse using multiple accounts, collusion, or other fraudulent activities are punishable.
• If fraud is detected, the balance of the account involved will be forfeited and the account will be permanently closed.

General Game Usage Terms

All games available on k499 are governed by the rules of their respective software providers. The individual rules of each provider apply to games from Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, Microgaming, NetEnt, and others.

Technical Issues

If a game is interrupted mid-session due to a disconnection or technical error, the outcome will be determined based on the system log. k499 reserves the right to make the final decision on this matter. Abnormal wins resulting from a software error may be voided.

Sports Betting

Markets are available for various sports including cricket, football, and kabaddi. Matches such as Bangladesh vs India are used as examples for understanding. All bet outcomes depend on the official result of the relevant sport. Bets can be placed on various sporting events including BPL, IPL, T20 World Cup, and ICC tournaments.

Data Collection & Use

k499 collects various personal data during registration and use. This information is used solely for providing services, identity verification, fraud prevention, and relevant communications. We keep your data secure using SSL encryption.

Sharing Data with Third Parties

Your personal information is not sold to third parties. However, limited information may be shared with trusted technology partners for payment processing and identity verification. For more details, please read our Privacy Policy.

Play Responsibly

k499 believes that gaming is a form of entertainment, not a source of income. We encourage players to play responsibly. Limit-setting, self-exclusion, and support options are available on our platform. For more details, please read our Responsible Gaming page.

Protection of Minors

k499 is committed to keeping minors entirely away from gaming. No one under the age of 21 may create an account or play. Violation of this rule will result in account closure and forfeiture of any winnings.

Limitation of Liability

• k499 is not responsible for damages caused by technical failures or third parties.
• k499 is not liable for issues arising from internet disconnections.
• In any circumstance, k499's maximum liability is limited to the amount you deposited in that month.

Complaints & Dispute Resolution

For any dispute or complaint, please first contact us via our 24/7 live chat or by email: [email protected]. Our support team provides assistance in both Bengali and English. We will aim to resolve complaints as quickly as possible after they are received.

Policy on Changes to Terms

k499 reserves the right to change these terms at any time. Efforts will be made to notify registered users of significant changes. Continued use of the platform after any changes will be considered your agreement to the new terms.

List of Prohibited Actions

The following activities are strictly prohibited on k499:

• Money laundering or transacting with illegal funds.
• Creating multiple accounts to take advantage of bonuses.
• Playing games using bots or automated software.
• Colluding with other players to gain an unfair advantage.
• Attempting to exploit system vulnerabilities to achieve abnormal wins.
• Registering with false or fake identity information.
• Communicating with the support team or other players using threats, abuse, or inappropriate language.
• Attempting to hack or gain unauthorized access to k499's systems.

Language of Service

k499 provides service in Bengali for the Bangladesh market. The Bengali version of these terms shall be considered the primary document.

Severability

If any part of these terms is found to be invalid or unenforceable for any reason, the remaining parts will remain fully in effect. A waiver of any one provision of the terms will not be considered a waiver of any other provision.

Contact

If you have any questions about these terms, please contact us via our 24/7 live chat or by email. Support email: [email protected]